When MAC started over 30 years ago, we worked hard to secure a solid reputation. By doing honest and quality work, we developed referrals and word-of-mouth recommendations. A good reputation provides us with a target we always aim for.
We have been supplying building products long enough to know what works. Our products are tried and tested, and we will only stock the ones we trust. But we always support innovation and trying new ideas. It’s you guys that decide for us - should it stay, or should it go?
We can always offer great advice. We have staff with specialist knowledge and who are happy to offer suggestions, to make your job easier. If you want advice on fixings or sealants, information on security or tools, or guidelines on architectural ironmongery, then we can help.
Our focus is on our customers. We are unique in the area, in that our delivery service is second to none. We offer a same day, free delivery service with no minimum order value. No paying carriage for fast delivery. No making orders up to £50 to get free delivery. From a recent survey, our excellent service is the top reason our existing customers come back to us.
Quality is critical for satisfied customers. The simple truth is that the quality of the product and service we provide has a huge impact on what you say about us and whether you return. We source products we are confident about and where necessary, meet industry standards. We live in a world where things are quick and easy, but we know you care about quality.
We have a fantastic delivery service where we can get your order to you on the same day. We also have a trade counter, open early every morning if you want to collect the goods yourself. With 1000’s of products in stock, we can offer them quickly and hassle-free.
Our website shows the products we supply, as well as keeping you updated with news and product launches. From insightful item knowledge to our product appreciation posts, our website is well worth a visit.
We know that price is a significant factor in decision making. We always offer a fair quote that breaks down all aspects of our products and services. We’re confident that the products we supply are excellent quality, while our prices remain competitive.
At family run MAC we really do offer the personal touch. No one wants to do business with a company which lets them down. Being trustworthy in the construction industry is vital and we’ll always go that extra mile for you.
Our core values are the heartbeat of MAC. The team works toward our shared primary goal - excellent customer service. Integrity is key to this and we are committed to these principles.